Step 6 FeedForward 360

Development at scale becomes leadership capability mapping.

Two products in one: personal development at the individual level, and leadership capability mapping at the group level. Forward-looking — raters suggest what would make someone more effective, not just what they've done.

Leadership Capability Map
Cohort View — Q1 2025
14 leaders
★ Strength
Drive for Results
12 of 14 leaders
★ Strength
Collaborative Working
11 of 14 leaders
↗ Developing
Personal Leadership
8 of 14 leaders
⚑ Focus Area
Operating in Change
10 of 14 leaders
Aggregated across 14 leaders · Q1 2025 cohort
The FeedForward Difference

Not what you did. What would make you more effective.

Traditional 360 asks raters to evaluate past behaviour. FeedForward asks them to suggest what would make the individual more effective in future. It's a subtle shift — with a significant effect on the quality of the output and the motivation to act on it.

Traditional 360

"How well does this person communicate?"

Backward-looking. Invites criticism. Creates defensiveness. Hard to act on because it focuses on the past.

Backward-looking — often defensively received
FeedForward asks

"What would make this person more effective in how they communicate?"

Forward-looking. Constructive. Easier to give, easier to receive, and directly translatable into action.

Forward-looking — motivating to give and act on
Two Outcomes in One

Personal development. And organisational capability.

1
Outcome 1

Individual Development Report

Each participant receives a personal report structured around the competency framework — combining an honest audit of current performance with specific forward-looking suggestions from every rater group. The report builds understanding progressively, telling a coherent story about how others experience the individual and where development energy should go next.

Strengths to build on, not just gaps to close
Suggested actions grounded in rater feedback
Ready to use as a coaching or appraisal input
Forward-looking — easier to give, receive, and act on
2
Outcome 2

Leadership Capability Map

Individual reports aggregated into a group-level capability heat map. Where are your leaders strong? Where are the systemic gaps? Which development priorities should you invest in across the cohort?

Cohort-level view of leadership strengths and gaps
Evidence base for L&D investment decisions
Track development progress over time with repeat cycles
Turns individual data into organisation-wide L&D strategy
Competency Frameworks

Two frameworks. Choose for the role.

Two separate frameworks — choose based on the roles being assessed.

FeedForward Professional
Professional & Graduate Roles
16 competencies
Execution Focus
Analytical Skills Decision Making Innovation Organisational Skills Strategic Perspective Technical Capability
Personal Effectiveness
Dependability Drive for Results Operating in Change Personal Development Resilience
Relationship Management
Collaborative Working Customer Focus Effective Networking Influencing and Persuading Personal Leadership
FeedForward ML
Management & Leadership
11 competencies
Managing Self
Having a Thirst for Development Handling Pressure Thriving in a Performance Environment Being Dependable and Taking Accountability
Managing Relationships
Relating to Others Leading the Way for Others Building Positive Working Alliances
Managing the Business
Embracing Change and Ambiguity Effectively Executing the Task Understanding the Commercial Context Making Sound Business Judgements
Also Available

Traditional 360 still available for those who need it.

FeedForward is our recommendation. But some organisations need a traditional backward-looking 360 for appraisal, accreditation, or governance purposes. We offer both — and can advise on which is appropriate for your context.

Talk to us about 360 options
Step 6 of 6

The final step in the system.

FeedForward uses the behavioural language established at hire. Development priorities align with the traits that mattered from the start. The system closes the loop.