Role profile library
Predefined role profile
Nurses and nursing professionals
The behaviours this profile measures, drawn from the great{with}talent job library and occupational research. Download the full competency-based interview guide to assess them.
The full interview guideCompetency-based questions, follow-up probes and a 1–5 rating form for each behaviour — ready to print or run on screen.
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Behaviours assessed — 5 priority competencies
1
Customer Focus
Builds effective customer relationships to ensure needs and expectations are understood. Understands the importance of the customer to the business, seeking regular feedback whilst being prepared to say no when needed.
Why this matters for Nurses and nursing professionals: Theme 1 of the NMC Code — 'Prioritise people' — is the first and most prominent: treat people with kindness and respect, listen, advocate, work in partnership. Customer Focus captures this directly: understanding what each patient and family actually needs and seeking regular feedback.
2
Personal Leadership
Takes responsibility for their own actions. Proactively takes on additional responsibilities and drives their own performance. Lives their own values, actively acknowledges and seeks feedback from others.
Why this matters for Nurses and nursing professionals: NMC Code Themes 3 and 4 — 'Preserve safety' and 'Promote professionalism and trust' — require nurses to work within their competence, raise concerns, exercise the duty of candour, and act as role models. Personal Leadership captures this self-driven accountability and visible integrity.
3
Decision Making
Understands critical success factors and assesses a range of possible options before making a decision. Steps back and seeks alternative perspectives when faced with unfamiliar scenarios. Willing to make decisions without access to all the information. Considers the implications of their decisions beyond the immediate issue.
Why this matters for Nurses and nursing professionals: Theme 2 'Practise effectively' requires evidence-based practice, working within scope, and recognising when to escalate. Decision Making captures the clinical reasoning involved — weighing options, recognising limits, acting under uncertainty.
4
Collaborative Working
Looks to understand others’ perspectives and objectives. Respects different styles/approaches, whilst adapting their own style to enable them to work effectively with others.
Why this matters for Nurses and nursing professionals: The NMC Code explicitly requires nurses to work cooperatively, share skills with colleagues, and participate in shared decision-making. Collaborative Working captures the ability to coordinate care across the multi-disciplinary team, often under pressure.
5
Dependability
Conscientious and thorough in their approach to work, delivering what they promise to the necessary standard. Behaves in line with the organisation’s values and ethical principles.
Why this matters for Nurses and nursing professionals: Nursing care depends on conscientious, consistent practice — accurate records, safe medication administration, careful handovers. Dependability captures delivering what was promised to the necessary standard, behaving in line with NMC values.